InPops
Text reminders

Automatic text reminders for fewer no-shows.

Reminders, waitlist updates and thank-yous go out on their own, with unlimited texts included.

Try it free for 30 days30 days free. No card. No contract.
InPops
Thursday 9:41 AM
You're booked at Universe Nail Spa! See you Saturday at 2:30.
Friday 10:00 AM
See you tomorrow at 2:30! Reply YES to confirm.
YES
Saturday 4:12 PM
Thanks for visiting Universe Nail Spa today! How did we do?

Confirmation texts

Fewer phone calls, with every booking and change confirmed by text.

  • No “did it go through?” calls, with a text the moment they book
  • Nobody comes at the old time, with moves texted straight away
  • Nobody finds a locked door, with closed days texted to everyone booked
InPops
Thursday 9:41 AM
You're booked at Universe Nail Spa! See you Saturday at 2:30.
Universe Nail Spa
2:30 PM
2 peoplewith Lin
SEP
27
Saturday
You're booked · Sat, Sep 27
book.inpops.com

Reminder texts

Fewer no-shows, with a reminder before they come.

  • Know who is coming, with every YES confirmed on your book
  • No confirmation calls, with every reminder sent for you
  • Openings refilled, with guests cancelling from their own link
InPops
Friday 10:00 AM
See you tomorrow at 2:30 at Universe Nail Spa! Reply YES to confirm.
Universe Nail Spa
2:30 PM
2 peoplewith Lin
SEP
27
Saturday
See you Sat, Sep 27 · 2:30 PM
book.inpops.com
YES
Read 10:02 AM

Waitlist texts

Walk-ins come back on time, with a text to track their place in line.

  • No crowd at the door, with the line on their phone
  • Fewer “how much longer?” questions, with the wait quoted when they join
InPops
Today 1:12 PM
You're on the list at Universe Nail Spa! Follow your place in line here:
Universe Nail Spa
On the waitlist
Party of 2
Quoted
20–30
minutes
Your place in line
book.inpops.com
Grabbing a coffee next door!
Read 1:13 PM

Thank-you texts

More reviews on Google and Yelp, with a thank-you after every visit.

  • More 5-star reviews, with happy guests sent to Google, Yelp and Facebook
  • Fix problems sooner, with unhappy guests telling you directly
  • Every rating on the guest’s page, and in one Feedback list
InPops
Today 4:12 PM
Thanks for visiting Universe Nail Spa today! How did we do?
Universe Nail Spa
How did we do?
How did we do? · Universe Nail Spa
book.inpops.com

Every text, handled for you.

The rest of the front desk

Simple pricing

Free for 30 days. Then one price for your whole salon.

Booking, the kiosk, the day on iPad or web, and unlimited texts. A second salon is $149 more.

Per salon
$149/ month
Unlimited technicians · unlimited texts · iPad kiosk included
  • $0 per technician
  • 0% commission
  • $0 for texts
  • $0 hardware
  • 0 contracts
  • 0 lock-in
+ $149 a month per additional salon
30 days free · no card · no contract

Questions salon owners ask us

Still wondering? Write to hello@inpops.com.

Who do the texts come from?

From the InPops number, and every text names your salon. There is nothing to register with the carriers: texts work from your first booking.

Which guests get texts?

Guests who tick “Text me about this appointment” when they book online, walk-ins who leave a mobile number on the check-in iPad, and guests who say yes when you book them at the desk.

When does the reminder go out?

Once, timed to when they booked: the day before for a booking two or more days ahead (never before 10 AM), an hour before for one made a day or two ahead, and none for a booking made within a day.

Will guests get texts late at night?

No. Anything the front desk does between 8 PM and 10 AM is texted in the morning. A guest's own booking is confirmed straight away.

Can I write my own texts?

No. Every text is written by InPops to meet the carriers' rules, and each one names your salon.

What if a guest replies STOP?

They get no more texts, and their appointment stays booked. Replying START turns texts back on.

How do thank-you texts bring in reviews?

Turn them on in Settings and add your Google, Yelp or Facebook links. An hour after a visit the guest is asked to rate it: happy guests are offered your review sites, anyone unhappy can tell you privately, and every rating lands on the guest's page.

Do texts cost extra?

No. Texts are unlimited and part of $149 a month for your salon. The free trial includes 1,000.

Your booking link, five minutes from now.

30 days free. No card. Nothing to cancel.
Start free