Support
We're a small team and we read every message. Write to us and we'll get back to you, usually within one business day.
Salon owners
Email hello@inpops.com with your salon's name and what you need, whether that's help setting up, a question about your bill, or something that isn't working.
Most things can be changed in the app yourself under Settings: your hours, services, team, room, booking page and texts. Your plan and card are under Settings › Plan & billing.
The iPad at the door
To pair an iPad: in the salon app open Settings › The iPad at the door and tap Pair a new iPad. Then open the InPops app on the iPad, tap Pair, and enter the six-digit code. Each code works once, for ten minutes.
To keep guests inside the check-in screen, turn on Guided Access on the iPad: Settings › Accessibility › Guided Access. Then open InPops and triple-click the side or home button to start it.
If the iPad says it's offline, check its Wi-Fi. If it's been removed from the salon app, pair it again.
Guests
To see, change or cancel a booking, use the link in the text you received, or call the salon. Your salon is the best place for questions about your visit.
To stop texts, reply STOP to any of them. The texting terms are at https://book.inpops.com/texts.